FAQ
Straight answers before you start
Programme-specific details always take priority. These answers explain how the platform is intended to work overall.
On this page
Jump to the group that matches your question
All 16 answers are grouped by what you are trying to do, from picking a programme to checking a credential someone has sent you.
Choosing and accessing a programme
How to judge whether a programme fits, and the point at which an account is needed.
Learning and assessment
How self-paced study, saved progress, completion rules and assessment retakes are meant to work.
Services for organisations
What can be developed for an organisation, in which languages, and what LMS-ready actually covers.
Credentials and privacy
When a Professional Credential is issued, what it proves, and exactly what a public verification reveals.
Need a different answer?
The contact page explains the available support options and the current status of each channel.